Just one day after announcing plans to start charging customers a $2 fee for certain types of monthly payments, Verizon Wireless has killed the plan.
After customers took to the Web to voice their opinions about the new fee, Verizon Wireless said it would drop plans for the $2 a month fee to customers who don’t enroll in auto-pay or pay directly from their bank accounts.
In a statement, Verizon Wireless said that it had decided it will not institute the fee for online or telephone single payments, and that the decision was in response to customer feedback, “which was designed to improve the efficiency of those transactions.”
Earlier today, The New York Times Bits Blog, reported that the Federal Communications Commission had announced that it would look into the nation’s largest cell phone service provider’s plan to charge the $2 fee.
In an e-mailed statement to the New York Times, the FCC wrote, “On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter.”
Previously: Verizon Wireless to charge $2 for certain bill payment methods
Verizon Wireless Will Not Institute Single Payment Fee Verizon Wireless
Verizon Drops Plan for $2 Fee on Some Bill Payments Bits Blog
FCC Voices Concern Over Verizon Wireless Fee Consumerist
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Verizon Wireless scraps plan for $2 fee after customer uproar